Consumer Rights (Amendment) Regulations, 2026
The Office for Consumer Affairs within the MCCAA will transpose Directive (EU) 2023/2673 of the European Parliament and of the Council of 22 November 2023 amending Directive 2011/83 as regards financial services contracts concluded at a distance and repealing Directive 2002/65/EC (hereinafter referred to as “Directive (EU) 2023/2673”) in so far as it extends the scope of certain provisions of Directive 2011/83/EU to cover financial services contracts concluded between a consumer and a trader at a distance.
The proposed provisions require traders to provide a withdrawal function that enables consumers to submit an online withdrawal statement. It lays down an accessible and efficient mechanism enabling consumers to notify traders of their decision to withdraw from distance contracts concluded through an online interface.
These user-guidelines are being published in accordance with Article 3 of the Small Business Act (Cap. 512).
