World Consumer Rights Day 2019

For the occasion of the World Consumer Rights Day, internationally celebrated on the 15^th of March, the Office for Consumer Affairs within the MCCAA will organise a half day conference titled ‘Trusted Smart Products’.

Globally there are currently 23.1 billion smart products in the world, outnumbering people three to one. As more consumers purchase smart products, the more these products become entwined in consumers’ everyday lives. The dependence on intelligent connected devices is increasingly changing the way consumers interact with products.

The conference’s objective is to discuss how smart products are affecting consumers’ lives and it will also assess possible problems consumers may encounter when using connected devices. Privacy threats, lack of security and how consumers are or need to be legally protected when things go wrong, are amongst the main topics that will be discussed during the 15^th of March conference.