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Accessibility Statement

 

 

This statement applies to the Malta Competition and Consumer Affairs Authority's (hereinafter referred to as MCCAA) official website and was last updated on 08th October 2019.

 

 

COMPLIANCE STATUS

 

The MCCAA is focused on making its online services available to everyone. We are devoted to constantly improving accessibility of our services by adopting best pratices as communicated by our stakeholders.

 

 

COMPLIANCE PROCESS

 

Our website is designed to work with the most recent internet browsers such Google Chrome, Internet Explorer, Safari and Firefox.

 

As part of this action, we adhere to the accessibility standard EN310549 and WCAG2.1 guidelines. Our online resources and forms are evaluated, both manually and automatically, in order to conform to the WCAG 2.1 Level AA guidelines. The website is designed to function well and be accessible when being accessed with appropriately updated hardware and software products.

 

Further recognizing that adherence to standards and guidelines, cannot on its own guarantee that a product is accessible, we additionally carry out usability evaluations in a joint effort with users, in order to gather the necessary feedback. We also strive to implement accessibility for information channels that are provided via other platforms wherever possible, such as social media.

 

 

ACCESSIBILITY MEASURES

 

Our website does not depend on font, amplification and colour modification widgets, the reason being that such functionalities are already incorporated in most internet browsers or are available by means of different add-ons and plugins which various users are allowed to modify to their requirements. In fact, such customisations are available for most websites, not just the MCCAA's. In order to allow for this level of customisation, we seek to maximise compatibility with these user modifications.

 

As part of and in addition to the above-mentioned guidelines, our website implements the following accessibility features:

       - Maintain a consistent HTML Heading hierarchy and information layout across different web pages;

       - Information content is organised into HTML lists wherever applicable;

       - Mouse Pointer changes to a different icon when a link is hovered;

       - Add image title, alt tag and caption wherever this information is relevant and useful;

       - Maximise colour contrast for text where applicable;

       - Configure all external links so as to open in different tabs when clicked.

 

 

INACCESSIBLE CONTENT

 

 

We are not aware of specific inaccessible content or accessibility issues on our website. If you identify such content, kindly let us know by filling our Contact Us form. Should such an instance arise, our aim is to analyse the issue with a view to identify the accessibility matter and bring the affected area into compliance.

 

 

FEEDBACK AND CONTACT DETAILS

 

 

Inevitably, we won't always get it right! The more services and resources we offer online, the more likely it may be to miss something, however we remain committed to addressing any accessible issues promptly. This is where we would like your help. If you encounter any issues in accessing our websites, or have trouble using any aspect of the website, we would like you to let us know.

 

You may get in touch with us by filling the Contact Us form, located in the footer of every page of our website. 

 

 

ENFORCEMENT PROCEDURE

 

The Malta Communications Authority (MCA) is the entity responsible for implementing Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies. In case your ICT accessibility related query is not addressed or you wish to lodge a formal complaint, you can do so by contacting the MCA by filling their online complaint form.

 

 

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