The MCCAA has recently published the 10th issue of l-Għażla Magazine. The main purpose of l-Għażla is to provide the general public with information on the MCCAA’s latest work and achievements, and also to educate consumers on their rights and responsibilities.
The 10th issue of l-Għażla includes a real case from the Consumer Claims Tribunal concerning a wedding dress and a list of Public Warning Statements which the Office for Consumer Affairs within the MCCAA issued against traders who did not honour the Consumer Claims Tribunal’s decisions. Warnings on dangerous products found on the market can also be found in this publication.
In this issue readers may find information on the MCCAA’s new corporate identity which reflects the communication between the Authority and the Maltese and Gozitan citizens. The new MCCAA website offers new online services such as the Flag a Concern Form which consumers can use to report businesses with illegal practices or practices which decrease their consumer rights.
This year’s magazine features an article on the winners of the 4th edition of Premju Servizz bi Tbissima, an initiative that reflects the importance the MCCAA gives to the business sector as this Award helps sellers strengthen their relationships with customers. This award also encourages and promotes business practices which are beneficial for consumers.
The importance of standards so that consumers can have access to good quality products and services as well as the benefits of a fair and free competition in the market for consumers are also discussed in this 10th issue.
Readers of l-Għażla will also find useful tips for when they buy gifts, when they opt to shop online, as well as information about their rights as air passengers and when they purchase a package travel. Information on the recently updated mobile app ‘Konsumatur’ can also be found in this year’s issue.