MCCAA Logo
  • MCCAA
  • Blata l-Bajda
  • +356 2395 2000
  • +356 8007 4400
  • Home
  • About Us
    • About the MCCAA
    • Quality Policy
  • Entities
    • Office for Competition
    • Office for Consumer Affairs
    • Technical Regulations Division
    • Standards and Metrology Institute
  • Communication
    • News
    • Events
    • Publications
    • Consultation
    • Procurement
  • Vacancies
  • Tribunal
  • ECC
CONTACT US
MCCAA
  • Home
  • About Us
    • About the MCCAA
    • Quality Policy
  • Entities
    • Office for Competition
    • Office for Consumer Affairs
    • Technical Regulations Division
    • Standards and Metrology Institute
  • Communication
    • News
    • Events
    • Publications
    • Consultation
    • Procurement
  • Vacancies
  • Tribunal
  • ECC
Last updated on 16 Apr, 2018

Publication of Administrative Decisions

 

Publication of Administrative Decisions in Terms of Article 110H (2) of the Consumer Affairs Act

15 April 2019 - Administrative Decision with regards to Vodafone Malta Ltd. - C10865

17 August 2018 - Administrative Decision with regard to Melita Ltd. – C12715 

29 October 2015 - GO plc agrees to remove additional charges in connection with different payment methods

Following administrative proceedings instituted on the 31st August 2015 and subsequent talks and correspondence between the Office for Consumer Affairs (MCCAA) and GO plc, the latter willingly agreed to remove all the charges in relation to payment mechanisms. As from 1 December 2015, all GO customers will no longer pay any extra charges even if they opt not to pay their bills via direct debit. With regards to charges connected to printed bills, GO plc also agreed that as from 1 December 2015, it will provide clear and prominent information on such charges in all advertising media and commercial communications, with the exception of those aired on radio considering the limitations thereof.

Administrative Decision issued this 29th day of October 2015 by the Director General (Consumer Affairs) according to the Consumer Affairs Act (Chapter 378 of the Laws of Malta) with regard to GO Plc C22334

16 July 2015 - Administrative Decision with regard to Stoppa Telefonforsaljning Limited

Stoppa Telefonforsaljning Limited
11 October 2012 - Decisions taken regarding the use of the word 'unlimited' by the following operators:

Melita plc

Melita Mobile Ltd

GO plc

Mobisle Communications Ltd

Vodafone Malta Ltd

Recent News

Notification of Concentration
28 Mar, 2023
Update | Plant Protection Products
28 Mar, 2023
Notification of Concentration
24 Mar, 2023
User Guidelines RoHS 23/01
17 Mar, 2023
Updates | 13.03.23 - 19.03.23
17 Mar, 2023

Visit us

Mizzi House, National Road, BLATA L-BAJDA, Malta
Opening Hours: Monday to Friday between 8.00am and 12.00pm

Bank Details

Bank name:
Bank of Valletta
IBAN Number:
MT14VALL22013000000040019986609
Swift code:
VALLMTMT

Contact Us

Full Name *
Subject *
Case Type *
Email *
Your Message *
  I consent to having MCCAA store my submitted information so they can respond to my enquiry. For more information about how we process your personal data, please see our privacy policy.
© 2018 MALTA COMPETITION AND CONSUMER AFFAIRS AUTHORITY. ALL RIGHTS RESERVED
WEB DESIGN: BRANDEXPODESIGN
Terms of use | Privacy Policy | Cookie Policy | Freedom of Information | Accessibility Statement | Data Protection Policy
  • Facebook
  • Twitter
  • LinkedIn

Subscribe to our Newsletter

We shall process your personal data in accordingly with our Data Protection Policy. You have the right to unsubscribe from our list by clicking here, following which your email address will be permanently deleted from our database.