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Publication of Administrative Decisions in terms of Article 110H (2) of the Consumer Affaris Act

october 2015

29 October 2015 - GO plc agrees to remove additional charges in connection with different payment methods

Following administrative proceedings instituted on the 31st August 2015 and subsequent talks and correspondence between the Office for Consumer Affairs (MCCAA) and GO plc, the latter willingly agreed to remove all the charges in relation to payment mechanisms. As from 1 December 2015, all GO customers will no longer pay any extra charges even if they opt not to pay their bills via direct debit. With regards to charges connected to printed bills, GO plc also agreed that as from 1 December 2015, it will provide clear and prominent information on such charges in all advertising media and commercial communications, with the exception of those aired on radio considering the limitations thereof.

Click on the following link to view the Administrative Decision:

Administrative Decision issued this 29th day of October, 2015 by the Director General (Consumer Affairs) according to the Consumer Affairs Act (Chapter 378 of the Laws of Malta) with regard to GO Plc C22334


JULY 2015

 16 July 2015 - Administrative Decision with regard to Stoppa Telefonforsaljning Limited

Stoppa Telefonforsaljning Limited

October 2012

11 October 2012 - Decisions taken regarding the use of the word 'unlimited' by the following operators:

Melita plc

Melita Mobile Ltd

GO plc

Mobisle Communications Ltd

Vodafone Malta Ltd