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17 July 2017

Energy Efficiency Compliant Products: How efficient are the LED light bulbs you are using at home?

MCCAA has been taking part in the EEpliant project for the past 2 years (http://eepliant.eu/). The project entails that Market Surveillance Authorities from twelve European Union member states work together and ascertain that LEDs on the European markets comply with the applicable energy efficient legislation. 

The MCCAA sampled 9 models of LEDs from the local market. 3 models were found to be non-compliant following a rigorous test in an accredited lab.

One non-compliant model did not provide the consumer with the appropriate information regarding energy consumption of the product.  The product did not provide the energy labelling thus not informing the consumer on the energy consumption of the product.  Furthermore, when tested, the product resulted in consuming more energy than stated.  This is to the determent of consumers as more power, and ultimately more money are used to light these LEDs.  A further non-compliance regarding this product was that it was not branded. Consumers are urged not to buy any unbranded LED lighting, as their compliance is dubious at best.  The MCCAA is currently scrutinizing the market to remove any such unbranded products from the Maltese Market. 

The other two products were found to be non-compliant on the basis of the life time test.  As per the Ecodesign legislation, an LED light bulb needs to have a lifetime of a minimum of 6000 hours.  Tests showed that some light bulbs started to go out after as early as 200 hours.  These non-compliant LEDs have been withdrawn from the market.      

The whole project investigated over a hundred LED bulbs from different manufacturers and resulted in 43% of products having different levels of non-compliances.  Non-compliant products found in other countries are being searched for on the market in Malta by the MCCAA and, when found action is taken according to the measures agreed to during this joint action (http://eepliant.eu/).

 

13 July 2017

REPLY TO A STATEMENT REPORT IN THE TIMES OF MALTA | PUBLIC WARNING STATEMENT ISSUED BY MCCAA

The Office for Consumer Affairs, Malta Competition and Consumer Affairs Authority (MCCAA) would like to make reference to the article of the 6th July, entitled “Consumer Claims Tribunal decision not honoured”.

The Office wishes to point out that the trader was duly served by the Consumer Claims Tribunal via the Notice of Hearing through registered mail, and in point of fact the Tribunal had received the Advice of Receipt card with the recipient’s name and surname as well as the Identity card number.

Moreover, the relative Tribunal’s decision also underlined the fact that the said trader was duly served.

By virtue of the Consumer Affairs Act, the Director General is empowered to monitor closely the decisions of the Tribunal to identify traders who may not be honouring the decisions of the Tribunal or of the Court of Appeal to the detriment of consumers. Furthermore it may take any action under this Act or regulations made thereunder against such traders to address any consumer harm that could be ensuing from the traders’ behaviour.

The company has been contacted numerous times in this regard prior to the issuance of the Public Warning Statement.

 

12 July 2017

The Office for Competition opens an in-depth investigation into the proposed concentration of Apax Partners Midmarket SAS (Paris, France) and Vodafone Malta Limited (Luqa, Malta)

The Office for Competition, within the Malta Competition and Consumer Affairs Authority, has opened an in-depth investigation to assess whether the proposed concentration of Apax Partners Midmarket SAS (Paris, France) (hereinafter referred to as ‘Apax’) and Vodafone Malta Limited (Luqa, Malta) (hereinafter referred to as ‘Vodafone’) is in line with the Control of Concentrations Regulations (Subsidiary Legislation 379.08).

The transaction would result in the integration of Vodafone Malta in MelitaLink Limited, the current holding company of Melita Limited (hereinafter referred to as ‘Melita’), a telecommunications company active in Malta, which is currently controlled by Apax.

The Office has serious concerns that the transaction could prima facie limit competition, mainly in the mobile telephony market and possibly in the fixed markets, without providing sufficient pro-competitive effects. This is primarily based on the potential harm to competition and consumer welfare arising from the fact that the concentration would significantly curtail the possibility for three players to operate in the relevant markets, as it would instead create a dominant player within a duopolistic set-up. This assessment reflects serious concerns arising from the proposed concentration with regards to the horizontal effects of the transaction in the mobile-only market, and the potential for co-ordinated and foreclosure effects in the mobile-only and multi-play markets.

The Office will therefore assess the proposed transaction in-depth by opening a Phase II investigation. This will deeply investigate issues raised in this assessment, as well as others which may arise in the course of the Phase II process.

The transaction was filed on 31 May 2017 and accepted as a complete notification on 2 June 2017. In the Phase II process, the Office has to issue a decision within four months. The opening of the in-depth investigation is without prejudice to the final decision of the case.  

Companies and products

Melita, which is owned by Apax, is a telecommunications operator based in Malta. It mainly provides fixed and mobile telephony services, internet and pay TV services in Malta.

Vodafone is mainly a mobile telephony operator based and offering its services in Malta. It also provides, to a lesser extent, services such as fixed telephony and internet services.

Control of Concentrations Regulations (SL 379.08)

The Office is bound by law to assess concentrations involving companies with a turnover that meets the thresholds as set out in Regulation 2 of the Regulations and to prevent concentrations that would significantly impede effective competition in Malta.

From the moment that the transaction is notified, the Office has 6 weeks to decide on whether to grant approval (Phase I) or to start an in-depth investigation (Phase II). The Office is bound to conclude the Phase II investigation within four months. 

 

June 2017

Notification of Concentration

In terms of regulation 5(4) of the Control of Concentrations Regulations, 2002 published in Legal Notice 294 of 2002, the Director General of the Office for Competition notifies for general information that a notification of a concentration between Apax Partners Midmarket SAS (Paris, France) and Vodafone Malta Limited (Luqa, Malta) was filed on 31 May 2017 and accepted as a complete notification on 2 June 2017.

The nature of the concentration is an indirect acquisition by Apax Partners MidMarket, by virtue of a Securityholders Agreement, of sole control of the whole Vodafone Malta Limited.

The economic sectors involved are those concerning telecommunications.

The Director General of the Office for Competition invites interested third parties to submit their written observations on this notified concentration.

Such written observations should reach the Office for Competition within seven days following publication of this notice.

 

Compliance Deadline for new lifts

The Technical Regulations Division within the Malta Competition and Consumer Affairs Authority would like to remind the lift installers that the date of cessation of presumption of conformity with respect to the superseded standards is 31st August 2017.
This means that after this date reference shall be made to the EN81-20: 2014 and EN81-50: 2014, in order for lifts installers, and safety components manufacturers, be compliant with the essential health and safety requirements.
The Technical Regulations Division is performing a stock take of the safety components for lifts, and lifts currently on the market until 31st May 2017 which are not compliant with the above mentioned standards. Due to this, all lift installers are being requested to provide the necessary information to the Technical Regulations Division by not later than 9th June 2017.
For further clarifications, please contact the Technical Regulations Division within the Malta Competition and Consumer Affairs Authority on 23952000 or via email on info@mccaa.org.mt

  

4 April 2017

Notification of Concentration

In terms of Regulation 5(4) of the Control of Concentrations Regulations 2002, published in the Legal Notice 294 of 2002, the Director General of the Office for Competition notifies for general information that a notification of a joint venture between the Marlow Group (Limassol, Cyprus) and the Schoeller Group (Limassol, Cyprus) was filed on Friday, 24th March 2017 and accepted as a complete notification on Wednesday, 29th March 2017.

The nature of the concentration is a joint venture between the Marlow Group and the Schoeller Group.

The economic sectors involved are those concerning the maritime service providers.

The Director General of the Office for Competition invites interested third parties to submit their written observations on this notified concentration.

Such written observations should reach the Office for Competition within seven days following publication of this notice.

 

January 2017

Imhabbar rohs iehor fil-prezzijiet ta’ 29 medicina, filwaqt li qed jitpoggew fis-suq numru ta’ medicini godda generici li joffru ghazla akbar ghall-konsumaturi 

List of medicines (1)

List of medicines (2)

 

December 2016

 16 December 2016 - The Office for Competition is inviting comments from interested parties on commitments offered by St Edward’s College and In Design (Malta) Limited. In this respect the Office for Competition is issuing a communication pursuant to Article 12(C)(2)(a) of the Competition Act, Chapter 379 of the Laws of Malta.

 

August 2016

26 August 2016 - Data collection on Pesticide Application Equipment

MCCAA is currently carrying out an exercise to draw up an indicative inventory of pesticides application equipment. Users of pesticides (farmers) are requested to fill the form and send it to 

MCCAA by not later than 23 September 2016.

Information Request From - Pesticides Application Equipment 

The form can also be collected from the following premises: List of premises 


14 August 2016 GO Sports Channel – Delayed Screening of Premiere League Matches

The Office for Consumer Affairs within the Malta Competition and Consumer Affairs Authority is investigating the delayed screening of Premier League matches on the GO Sports Channel in order to ensure that no consumer rights are being infringed.

This office called a meeting with GO representatives. GO explained that the delayed screening is a by-product of a policy implemented by the Premier League itself.

As part of its investigations the Office for Consumer Affairs has solicited a formal statement from the Premier League. Once in receipt of feedback, the Office for Consumer Affairs will take the necessary steps accordingly.

In the interim period the Office shall endeavour to further continue its investigations in order to ensure the highest level of protection of Maltese consumers. 

 

Conformity Assessment of Marine Equipment Regulations, 2016

 In exercise of the powers conferred by articles 38 and 39 of the Product Safety Act, the Minister for Social Dialogue, Consumer Affairs and Civil Liberties, on the advice of the Malta Competition and Consumer Affairs Authority, has made the following regulations:-

(1) The title of these regulations is the Conformity Assessment of Marine Equipment Regulations, 2016.

(2) These regulations transpose the conformity assessment procedures of Directive 2014/90/EU of the European Parliament and of the Council of 23 July 2014 on marine equipment and repealing Council Directive 96/98/EC.

(3) The objective of these regulations is to enhance safety at sea and to prevent marine pollution through the uniform application of the relevant international instruments relating to marine equipment to be placed on board EU ships, and to ensure the free movement of such equipment within the Union.

These regulations shall apply as from 18th September 2016.

L.N. 275 of 2016 PRODUCT SAFETY ACT (CAP. 427) Conformity Assessment of Marine Equipment Regulations, 2016

 

July 2016

Home Loan (Amendment) Regulations, 2016

The new Home Loan (Amendment) Regulations, 2016 came into force on Friday 22nd July 2016. The amended Regulations enhance consumer protection when they enter into credit agreements relating to residential immovable property. The Regulations increase the obligations on creditors and credit intermediaries relating to the provision of pre-contractual information, set out higher standards for advisory services, clarify the standards and criteria to be adopted during creditworthiness assessments of consumers, provide for the power to ascertain reliable standards for the valuation of residential immovable property, include provisions on bundling and tying practices, and ensure that where a credit agreement relates to a foreign currency loan, an appropriate regulatory framework is in place so as to ensure that the consumer has a right to convert the credit agreement into an alternative currency under specified conditions.

In addition, the new Home Loan Regulations add clarity to the establishment of rights of consumers with regards to early repayment, and also to the freedom of establishment and freedom to provide services by credit intermediaries with regards to both Malta being the home Member State and host Member State.

LN 259 of 2016 Home Loan Amendment Regulations

Gov Gazette No 19613 26/7/16 LN 259 Home Loan Notification

User Guidelines for the Home Loan (Amendment) Regulations (Legal Notice 259 of 2016)

 

JUNE 2016

Notification of Concentration

In terms of regulation 5(4) of the Control of Concentrations Regulations, 2002 published in Legal Notice 294 of 2002, the Director General of the Office for Competition notifies for general information that a notification of a concentration between Argus Group Holdings Limited (Bermuda) and Island Insurance Brokers Limited (C 10536) was filed and accepted as a complete notification on Friday 3 June 2016.

The nature of the concentration is an acquisition of sole control by Argus Group Holdings Limited of Island Insurance Brokers Limited.

The economic sectors involved are those concerning insurance and insurance brokerage.

The Director General of the Office for Competition invites interested third parties to submit their written observations on this notified concentration.

Such written observations should reach the Office for Competition within seven days following publication of this notice.

 

Notification of Concentration

In terms of Regulation 5(4) of the Control of Concentrations Regulations 2002, published in Legal Notice 294 of 2002, the Director General of the Office for Competition notifies for general information that a notification of a concentration between Pater Holding Company Limited (C 3334), United Group Limited (C 10233) and Tum Invest Limited (C 69572) was filed and accepted as a complete notification on Wednesday 8 June 2016.

The nature of the concentration is an acquisition of joint control by the above-mentioned companies of a fully functioning joint venture to be formed and named Motors Inc. Limited.

The economic sectors involved are those of:

Importation and retail distribution of new vehicles;

Importation and retail distribution of spare parts;

Servicing and repair of vehicles.

The Director General invites interested third parties to submit their written observations on this notified concentration.

Such written observations should reach the Office for Competition within seven days following publication of this notice.

 

May 2016

Notification of Concentration

 

In terms of Regulation 5(4) of the Control of Concentrations Regulations 2002, published in Legal Notice 294 of 2002, the Director General of the Office for Competition notifies for general information that a notification of a concentration between Sportradar AG, a company registered and incorporated in Switzerland, and Sportsman Media Holding GmbH, a company registered and incorporated in Austria, was filed on Friday, 6th May 2016 and accepted as a complete notification on Monday, 9th May 2016.

The nature of the concentration is an acquisition of sole control by Sportradar AG of Sportsman Media Holding GmbH.

Sportradar AG is involved in the collection and analysis of sports data which it provides, inter alia, to online bookmakers, national and international sports associations, while Sportsman Media Holding GmbH is a sports rights and sports marketing agency which is involved in the acquisition and distribution of sports media rights.

The Director General of the Office for Competition invites interested third parties to submit their written observations on this notified concentration.

Such written observations should reach the Office for Competition within seven days following publication of this notice. 

 

April 2016

11th April 2016 - Expression of Interest - Pesticide Application Equipment

Link to the attached document

 

March 2016

1 March 2016 - Notification of Concentration

In terms of Regulation 5(4) of the Control of Concentrations Regulations 2002, published in Legal Notice 294 of 2002, the Director General of the Office for Competition notifies for general information that a notification of a concentration between KKR & Co. L.P. (New York, USA) and Välinge International AB (Viken, Sweden) was filed on Friday, 19th February 2016 and accepted as a complete notification on Wednesday, 24th February 2016.

The nature of the concentration is an acquisition by virtue of a Sale and Purchase Agreement of direct or indirect control by KKR & Co. L.P. of parts of Välinge International AB.

KKR & Co. L.P. is a global investment firm having controlled portfolio companies active in Malta while Välinge International AB is a research and development and intellectual property company in the flooring and furniture industries.

The Director General of the Office for Competition invites interested third parties to submit their written observations on this notified concentration.

Such written observations should reach the Office for Competition within seven days following publication of this notice. 

 

January 2016

The Office for Competition hosts the Euro Med Competition Forum in Malta

Speaking during the 4th Euro-Med Competition Forum organised by the Office for Competition within the Malta Competition and Consumer Affairs Authority (MCCAA), Minister for Social Dialogue, Consumer Affairs and Civil Liberties Helena Dalli remarked how in liberalised markets, the role of the Office for Competition gains higher importance since there is no government control on prices or terms of business which could curb the actions of dominant undertakings.

The application of competition law and policy in Malta has recently been given renewed energy, with the recent appointment of additional resources and the allocation of an increased budget to the Office for Competition.  Minister Dalli emphasised how the effectiveness of the work of the Office, in particular of its enforcement procedures, can only be guaranteed by having the correct tools and the right amount of resources in order to carry out its remit as enshrined in the Competition Act.

The introductory session was also addressed by the Director General for Competition, Godwin Mangion, the Co-Chair of the EMCF Coordination Committee and Head of the Austrian Competition authority Theodor Thanner and by Yves Kenfack, Economic Affairs Officer at UNCTAD. Various topics were discussed, including sharing of experience and knowledge in enforcement and impact assessment of competition law enforcement.

Participants included representatives of national competition authorities from around the Euro-Med region.


October 2015

29 October 2015 - GO plc agrees to remove additional charges in connection with different payment methods

Following administrative proceedings instituted on the 31st August 2015 and subsequent talks and correspondence between the Office for Consumer Affairs (MCCAA) and GO plc, the latter willingly agreed to remove all the charges in relation to payment mechanisms. As from 1 December 2015, all GO customers will no longer pay any extra charges even if they opt not to pay their bills via direct debit. With regards to charges connected to printed bills, GO plc also agreed that as from 1 December 2015, it will provide clear and prominent information on such charges in all advertising media and commercial communications, with the exception of those aired on radio considering the limitations thereof.

Click HERE to view Administrative Decision.

 

September 2015 

18 September 2015 - Premju Servizz bi Tbissima Winners

Servizz bi Tbissima Winners

During an Award ceremony the Malta Competition and Consumer Affairs Authority (MCCAA) has announced the winners of the first edition of Premju Servizz bi Tbissima.

First place was awarded to BHS (Sliema), second place to Mothercare (Valletta), and MSV Life was awarded the third place.

In her speech, Hon. Helena Dalli, Minister for Social Dialogue, Consumer Affairs and Civil Liberties, said that the creation of such Award was an electoral promise with the main objective being to recognize those businesses who invest in good customer care and after sales service. This Award also encourages and promotes good commercial practices.

Hon. Dalli said that customers who feel that they have been served well during their shopping experience, will not only buy again from the seller who took care of them but will most probably recommend him/her to their friends and families.

Minister Dalli also mentioned the online market place as a competitor to local sellers. Online shopping offers consumers a wider variety of products to choose from at competitive prices. Hence local sellers need to provide their customers with the best sales experience and if possible should also start selling their products online.

Dr. Dalli remarked that when consumers complain about the products or services purchased, sellers should take these complaints seriously and provide acceptable solutions to their customers without unnecessary delays and hassle.

MCCAA Chairman, Mr. Marcel Pizzuto, talked about the need for businesses to anticipate what their clients require to always provide them with the best products and services, and to establish a good relationship with their customers. Mr. Pizzuto also encouraged businesses to recognize and award those employees who go out of their way to provide the best possible service to their clients.

In her speech, Ms. Joyce Borg, Director General Office for Consumer Affairs, explained that the MCCAA, besides safeguarding consumers’ rights, it also assists businesses in ensuring that they are aware of their legal responsibilities towards consumers. Ms. Borg said that the Technical Regulations Division within the MCCAA is responsible for the safety of products that are placed on the market and hence this Office advises importers and other economic operators about the regulations and standards they need to adhere to when placing consumer products on the market. This assistance is very important for business operators as they invest a lot of money in the products they decide to import.

The businesses who participated in the Servizz bi Tbissima Award competition had to comply with the Award’s code of conduct. Aspiring winners had to have a valid trading license and conform to all applicable regulations. The Jury, appointed to choose this year’s winners, checked whether there have been any complaints registered against these companies in the past four years and if this was the case, verified how these complaints were resolved. In cases of complaints referred to the Consumer Claims Tribunal, the Jury checked whether the Tribunal’s sentence was honoured by the defaulting trader.

Mystery Shopping also played an important role in verifying if the applicants are adopting a customer friendly relationship. The MCCAA mystery shoppers also checked whether prices in these retail outlets are indicated clearly and that the premises are accessible and safe. Regarding return policies it was checked and ensured that these policies add and not diminish consumer rights.

The feedback in the questionnaires filled by consumers served by the Award’s applicants, was also taken into consideration when choosing the winners of the first edition Premju Servizz bi Tbissima.

 

aUGUST 2015

14 August 2015

MCCAA Call for Applications

Position of Director Complaints and Conciliation

Position of Director Information, Education and Research

Position of Director Laboratory Services

Applications, together with a curriculum vitae showing qualifications and experience, will be received by the Chairman, Malta Competition and Consumer Affairs Authority, Mizzi House, National Road, Blata l-Bajda, HMR 9010, by not later than noon of Friday 28 August 2015. Applications can also be submitted online to vacancies.mccaa@mccaa.org.mt by the said closing time and date. Late applications will not be considered.

 

12 August 2015

Consultation Seminar regarding non-prepacked foods sold to consumers

The Malta Competition and Consumer Affairs Authority (MCCAA) is organising a consultation seminar specifically for food retailers and catering establishments e.g. supermarkets, bakers, butchers, fish shops, confectioneries, restaurants, take-aways, etc. that sell non-prepacked foodstuffs to consumers at point of sale.

The seminar will include proposals with regard to national measures that will come into force in the near future as required by the new Food Information to Consumers Regulation (EU)#1169 of 2011.

The seminar will take place at the MCCAA Head Office, Mizzi House, National Road, Blata l-Bajda, HMR 9010, on Tuesday, 1st September 2015 from 10 a.m. till 12 p.m.

For further information and to be sent the registration form to attend the seminar please phone on 2395 2000 or send an email to: foodlabels.mccaa@mccaa.org.mt

 

6 August 2015 - MCCAA Call for Applications

Positions of Economics Officers

Positions of Engineers

Positions of Legal Officers

Positions of Scientists

Interested candidates are required to submit a written application together with a detailed CV (quoting reference number) to The Chairman, Malta Competition and Consumer Affairs Authority, Mizzi House, National Road, Blata l-Bajda, HMR 9010 by not later than noon of Monday 17 August 2015. Applications can also be submitted online to vacancies.mccaa@mccaa.org.mt by the said closing time and date.

 

JULY 2015

 16 July 2015 - Administrative Decision with regard to Stoppa Telefonforsaljning Limited

Stoppa Telefonforsaljning Limited

 

May 2015

24 May 2015 - MCCAA Call for applications

Position of Head Finance


May 2015 - The Malta Bargains Decision – Confirming the position of Public Authorities under the Competition Act

In a recent judgement of the Competition and Consumer Tribunal, the Office for Competition obtained confirmation that a public authority, in its dealings with market players, does not qualify as an 'undertaking' in terms of the Competition Act, unless it is actually performing a commercial function in the market.  The case concerned a subsidy granted by the Malta Tourism Authority to tourism operators: the claimant alleged that the authority discriminated against it in the grant of said subsidy when compared to other tour operators. Various European case law was considered, while also bearing in mind that such an evaluation can only be made on a case by case basis, since in some instances a public entity may indeed be considered to be performing a commercial function in competition with undertakings.

In this instance, Article 5 (2) of the Malta Travel and Tourism Services Act (the empowering act for Malta Tourism Authority [MTA]) states that: “In the performance of its functions the Authority shall adopt and follow the policies and plans of the Government and otherwise act in conformity with the provisions of this Act and any other applicable law; and the Authority may make such investments, as the Minister may approve, and as are calculated to assist in the promotion and advancement of Malta as a tourist destination”.

The Office held that the MTA therefore does not fall within the concept of undertaking, in particular because in this case, it exercised its functions as regulator, and not as a commercial undertaking.  Complainant appealed, quoting a previous decision in which MTA had been held to be an undertaking.  In that decision, however, circumstances were different. That reasoning applied to that particular case only.

The Tribunal agreed that entity, public or private, performing the latter will not be an undertaking, and so will not fall under the competition law rules.  It confirmed that that MTA, in granting these subsidies, exercised a function in the public interest - that of promoting tourism in Malta.  It therefore upheld the decision of the Office for Competition - that MTA could not be considered an undertaking in this case and that these activities fall outside the scope of the Competition Act. 

 

April 2015

7 April 2015 - MCCAA Call for Applications

Position of Chief Operating Officer

Position of Head Finance

Position of Head Human Resources

Position of Manager Information and Communications Technology

Interested candidates are required to submit a written application together with a detailed CV (quoting reference number) to the Chairman, Malta Competition and Consumer Affairs Authority, Mizzi House, National Road, Blata l-Bajda by not later than noon of Friday, 17th April 2015.

 

March 2015

16 March 2015 - European Standard for pest management services

CEN (the European Committee for Standardization) has published a new European Standard for pest management services (EN 16636). This can be used to improve the quality of these services throughout Europe. The new European Standard contains clear requirements and guidance for service providers on how to ensure that they are delivering high-quality professional pest management services while minimizing risks to human health and any potential negative impacts on the environment.

The presence of pests (such as rodents, insects or micro-organisms) may represent a significant hazard for public health since they may act as a vehicle for the introduction and spread of diseases and possible allergens into human and animal populations. The pest management industry therefore plays an important role in protecting public health, and also in protecting businesses and households from direct and indirect damage caused by pests to buildings and their contents, which may result in significant losses – both financially and in terms of quality of life.

The new European Standard (EN 16636) specifies the requirements and competences that companies need in order to deliver professional pest management services. Environmental aspects and animal welfare have been taken into account during the development of the standard, which seeks to minimize any negative impacts. The new standard also sets out the competences required for different roles (administrative, sales, professional user, technical responsible person) that contribute to the delivery of pest management services. However, it does not apply to field crop protection or to routine cleaning and disinfection carried out by regular contract cleaning services.

The new European Standard 'Pest management services - Requirements and competences' (EN 16636) has been developed by CEN’s Project Committee on 'Services of pest management companies' (CEN/TC 404), which was set up in 2010. The Confederation of European Pest Management Associations (CEPA) was closely involved in developing the content of the standard, together with experts nominated by CEN members and stakeholders including the Eurogroup for Animals, which represents animal welfare groups from across Europe.

The new European Standard (EN 16636) was formally approved in January and the final text was made available to all CEN Members on 4 March 2015. The standard will be published at national level by CEN Members in 33 European countries by the end of September 2015 (at the latest). It will replace the pest management standards that have previously been adopted at national level in a number of European countries (including France, Germany, Malta and Spain).

More information on this standard can be obtained from the Standards and Metrology Institute of MCCAA by sending an email at: standards@mccaa.org.mt

 

15 March 2015 - MCCAA Call for Applications 

Position of Economics Officers

Position of Engineers

Position of Legal Officer 

Closing Date: Friday 27th March 2015 at noon. 

 

 

7 March 2015 - World Consumer Rights Day 2015 

The 15th of March is the day when consumer rights are celebrated all over the world. Consumers have eight basic rights which protect them when they go out shopping for the products or services they need.

Every year, Consumers International chooses a specific theme for the World Consumer Rights Day which is adopted and discussed by consumer organisations all over the world. This year the theme chosen is related to the consumers’ right to satisfaction of basic needs. The theme Healthy Diets conveys the message that consumers do not only have the right for food but must also have access to food that is good for their health.

Consumers International adopted this theme because unhealthy eating is linked to numerous deaths worldwide. Due to bad eating habits a lot of people are suffering from overweight and obesity; high blood pressure; high blood glucose; and high cholesterol. Thus, Consumers International, with the help of consumer organisations all over the world, wants to educate consumers on how to choose healthy food. Only this way can one counter balance the continuous advertising of junk food by large international companies.

To support Consumers International’s initiative the Office for Consumer Affairs within the MCCAA will be organising a family activity next Saturday 14th March between 10:00 a.m. and 2:00 p.m. at Galleria Shopping and Entertainment Centre in Fgura. During this activity, besides information on consumer rights, there will also be officers from the Health Promotion and Disease Prevention Directorate who will be providing the general public with useful information on healthy eating. There will also be nurses from Primary Health to check blood glucose levels and blood pressure.

It is only through proper education and correct information that consumers can be empowered to make good buying decisions. The MCCAA believes that it is never too early to start such education. Hence, education on consumer rights starts from when consumers are still very young. During the scholastic year MCCAA officers hold talks with students so that they are aware of their rights as consumers. Competitions among students are also organised in the school magazine ‘Saghtar’ and ‘L-Ghazla’. The winners of these competitions are awarded prizes during the World Consumer Rights Day Activities.

The Information, Education and Research Directorate within the Office for Consumer Affairs creates a lot of awareness to ensure that consumers are properly informed and educated about their legal rights. This includes:

  • Regular participation in tv and radio programmes. In 2014 officers within this Directorate participated in 117 TV programmes and 92 radio programmes;
  • Publish information articles in local newspapers;
  • Set up Information Desks in four commercial centres around Malta;
  • Hold information sessions with sellers and their employees and discuss with them their legal obligations and how they should deal with consumer complaints;
  • Deliver talks to various consumer groups.

Thanks to European funds this Office published various information leaflets about consumer rights, produced tv and radio adverts, and also carried out a billboard campaign.

The Office for Consumer Affairs also produces and publishes ‘L-Ghazla’ magazine which is distributed in all households in Malta and Gozo. This magazine contains information on the work carried out by the MCCAA and also publishes information articles on subjects that are of interest to consumers.

 

Family Activity for WCRD

 

 

January 2015

28 January 2015 - New Managerial Appointments within the MCCAA

Director General (Consumer Affairs) - Ms. Josephine Borg

Director General (Standards and Metrology) - Ing. Francis P. Farrugia

Director General (Technical Regulations) - Mr. Edward Xuereb

Acting Director General (Competition) - Mr. Godwin Mangion

Director (Enforcement) - Office for Consumer Affairs - Ms. Grace Stivala

 

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